Office Policies

Appointments

Patients are seen by appointment only. Patient hours are 8:30am – 5:00pm Monday-Friday.

First Time Office Visit

Please arrive 15 minutes early for your appointment to allow enough time to complete your registration forms. Forms may be downloaded from the Internet at www.vgavineland.com. Please bring a list of all current medications. If this is a consult, please bring your referral (if required) and any appropriate reports and lab results.

Phone Calls

Our office accepts routine phone calls from 8:30am – 4:45pm Monday-Friday. Please make non-emergency calls during our regular office hours so that we have access to your medical records and can better serve you.

One of our doctors is on-call every evening, including weekends, for emergencies. The answering service takes all calls after office hours. We cannot treat patients over the telephone. In case of a life-threatening situation, please call 911 or go to the nearest emergency room.

Test results will not be given over the phone.  Please make an appointment with your provider.

Surgical patients may contact our surgical nurse coordinator, Rita Vastano, for questions regarding surgery on Mondays and Wednesdays.

Medication Refills

If you contact our office for a prescription refill, please have the medication name, prescription number and pharmacy telephone number ready. Please allow a 72-hour turnaround for prescription refills. We cannot refill medications after-hours or on weekends.

Patient Reminders

  • HMO and Managed Care patients must call our office 3-5 days in advance for in-network referrals.
  • Please allow 7-10 days for completion of disability or other personal forms. There is an administration fee determined by applicable form.
  • Co-pays and non-coverage fees are due and payable at the time of service. We have insurance billing.
  • We honor all major health plans.
  • Allow 72 hours for all prescriptions and referrals.
  • 24-hour notice is required for cancellation of appointments.

In-house Procedures

  • Cryo Surgery
  • Colposcopy
  • Endometrial Ablations
  • Urodynamics – Testing and Treatment
  • LEEP
  • Breast and Ovarian Cancer Screening (BRCA) Gene Test
  • Bioidentical Hormone Replacement

Other Accommodations

Handicapped accessible

Languages spoken: English & Spanish

We accept payments by Visa and Mastercard.